Privacy Policy
Last updated: 2026-07-23
This Privacy Policy explains how braillinterfa.quest (Kabushiki Kaisha (K.K.)) collects and uses information when you visit or interact with our site and services. We handle personal information in accordance with the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003).
1) Information we collect
- Contact & account data: name, email, phone, company/organization, login credentials (if applicable).
- Service & support data: messages, support tickets, installation/assessment details you provide.
- Billing data: payment method details and transaction records (payment processing may be performed by payment providers; we may receive limited payment-related information).
- Usage & device data: IP address, device identifiers, browser info, pages viewed, and similar logs/cookies.
- Disability-related information (if you choose to provide it): information about accessibility needs (e.g., vision impairment-related preferences) to deliver requested assessments/support. Please avoid including unnecessary sensitive details.
2) Purposes of use
We use information only to the extent necessary for the purposes below and manage it appropriately under the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003):
- Provide assessments, installation, product/service operation, and customer support.
- Create and manage accounts, authenticate users, and prevent fraud/abuse.
- Process orders, billing, and payments; issue receipts/invoices.
- Improve site performance, accessibility, and service quality (including analytics/measurement).
- Send service notices and, where permitted, marketing communications (you can opt out where provided).
- Comply with applicable laws and respond to lawful requests.
3) Cookies, analytics, and ads/measurement
We may use cookies and similar technologies to operate the site, remember preferences, measure performance, and evaluate campaigns. Cookies/device identifiers can be information related to a person, and providing such data to third parties (including overseas providers) may require transparency steps and, depending on the circumstances, consent under the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003).
You can control cookies through browser settings. If certain cookies are disabled, some features may not function properly.
4) Sharing and outsourcing
We may share information with service providers acting on our behalf (e.g., hosting, customer support tools, payment processing, security, analytics). We supervise providers and require appropriate handling and security consistent with the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003).
We may disclose information when required by law or to protect rights, safety, and security.
5) Cross-border transfers
If we provide personal data to overseas recipients (including certain cloud/analytics providers), we will take steps required under the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003), including providing pre-consent information and obtaining informed consent where applicable.
6) Security and retention
We implement reasonable organizational, technical, and physical security measures (e.g., access control, encryption in transit where applicable, logging, vendor oversight). We retain information only as long as necessary for the purposes above or as required by law, then delete or anonymize it where feasible.
7) Your requests (access, correction, deletion, etc.)
You may request access to, correction of, deletion of, or other actions regarding your personal information, and you may raise privacy inquiries. We will respond in accordance with the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003). To help protect you, we may verify your identity before responding.
8) Contact and business operator
braillinterfa.quest (Kabushiki Kaisha (K.K.))
Managing Director: Laura Lopez
Address: Shiodome City Center 12F, 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo 105-7112, Japan
Email: [email protected]
Phone: +81 316 888 7171
VAT / tax registration number: T7021459836174 · Company registration number: 7021459836174
9) Changes to this policy
We may update this policy to reflect operational or legal changes. The “Last updated” date indicates the latest revision.